Analytics
in progress
A
Aaron Chachamovits
Ability to download reports - CSV & PDF
Hajo Rappe
The most important thing for me would be the sentiment analysis of all messages over a certain period of time.
Tiny Talk
marked this post as
in progress
Brendan Ihmig
This would be a helpful feature and a way to improve the UI/UX by changing things like the welcome message, suggested messages, images, and colours.
Helpful data points:
- Number of clicks (total and unique)
- Chat open duration
- Number of pages opened
- Number of engagements per session
- External link clicks
- Mobile vs Desktop usage
O
Ori Harel
Critical !. This will improve dramatically the usefulness of TinyTalk for us, the busy Admins.
Tiny Talk
marked this post as
planned