Feature Requests

Buy Tier 7 to use the platform as an agency, it is necessary to manage this well since I hope to have many clients and that they themselves can enter and manage their own bots

Custom domains so that the chat url has the client's domain

As an agency owner, I'd love to see team and client management features implemented. Here's what would be incredibly helpful: Core Features Needed: Team Member Management Ability to invite team members Assign specific chatbots to team members Set different permission levels for each team member Client Access Management Give clients access to only their specific chatbots Allow clients to update their own bot content independently Maintain admin control over account-level settings Use Cases: 🏢 Agency Scenario: I need to give clients access to view and edit their specific chatbots Clients should be able to update their bot's content without accessing other clients' bots I want to maintain overall account control while letting clients manage their bots 👥 Team Collaboration: Add team members to help manage different chatbots Assign specific permissions for content updates Keep oversight of all bot modifications Suggested Implementation Priority: Basic team member invitation system Per-bot access control Client access management Role-based permissions These core team/client management features would be a fantastic start for agencies working with multiple clients. I'm also glad to hear Custom Domain (CNAME) is already planned! For reference, I expect it to work like this: Current URL: https://dashboard.tinytalk.ai/bots/31af5d3b-61cc-4105-a3ed-5267a8120b86/chat Expected Custom Domain URL: https://cname.mydomainname.etc/bots/31af5d3b-61cc-4105-a3ed-5267a8120b86/chat This should apply to both iframe and SDK implementations: <iframe src=" https://cname.mydomainname.etc/bots/31af5d3b-61cc-4105-a3ed-5267a8120b86/chat " width="100%" height="660" frameborder="0" ></iframe> <script src=" https://cname.mydomainname.etc/latest/tiny-talk-sdk.min.umd.js " data-tiny-bot-id="31af5d3b-61cc-4105-a3ed-5267a8120b86" defer></script> While full white-label dashboard customization would be amazing in the future, these CNAME features would be a great start!

Email is great but it'd be better to be able to capture name, last name, phone, maybe company name, industry, company size?

For those of us who buy Tier 7, it is important that good management can be done with our clients since we have unlimited chats, that they can access and see basic management functions so as not to make us work more having to request any change from the agency.

Could we have Google Sheets integration? In case users can access/afford Zappier

Allow admins to provide question + answer pairs on the Dashboard for convenience. These pairs would then be used as resource and be picked up by the AI to be considered when replying to user prompt

Please add Pabbly Connect and Albato integrations. They are very popular automation tools (similar to Zapier) which will help connect Tiny Talk with other apps (e.g: Mailchimp, Google Sheets,....)

Provide an option to re-train knowledge base documents every n time, like every day, every week and so on. At first this makes sense only for URL sources but eventually external sources will also need it. Configuration will be on resource level but a batch operation should be possible to select x amount of resources and set their re-training schedule.