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Bot (15)
Knowledge Base (8)
Chat Inteface (4)
AI Capabilities (10)
Integration (13)
Teams (1)
Analytics
Provide analytics insights into usage of chatbots by visitors. Average time spent in chatbots, clicks to external links etc.
3
·
planned
14
Character and Message Limits for Chatbots
It would be good to be able to limit the number of characters that the chatbot accepts in each message sent by the user, and, similar to WhatsApp, to limit the number of messages per conversation in web chats.
4
·
under review
3
Allow image upload for bot to analyse
Allow users to upload images for the bots to analyse and solve issues/give suggestions. Since there is math notation support, it would also make sense to allow users to upload math questions via picture.
2
·
under review
1
Facebook Integration
0
2
Instagram Integration
0
3
Display youtube, vimeo, loom (or other embeded iframe) video
Display youtube, vimeo, loom (or other embeded iframe) video for chatbot responses
0
2
Reactions
User reaction to bot messages, a simple thumbs up/down to measure user satisfaction and quality on individual responses.
1
·
under review
1
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