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Bot (14)
Knowledge Base (4)
Chat Inteface (2)
AI Capabilities (12)
Integration (10)
Team Member / Client Access Management
As an agency owner, I'd love to see team and client management features implemented. Here's what would be incredibly helpful: Core Features Needed: Team Member Management Ability to invite team members Assign specific chatbots to team members Set different permission levels for each team member Client Access Management Give clients access to only their specific chatbots Allow clients to update their own bot content independently Maintain admin control over account-level settings Use Cases: 🏢 Agency Scenario: I need to give clients access to view and edit their specific chatbots Clients should be able to update their bot's content without accessing other clients' bots I want to maintain overall account control while letting clients manage their bots 👥 Team Collaboration: Add team members to help manage different chatbots Assign specific permissions for content updates Keep oversight of all bot modifications Suggested Implementation Priority: Basic team member invitation system Per-bot access control Client access management Role-based permissions These core team/client management features would be a fantastic start for agencies working with multiple clients. I'm also glad to hear Custom Domain (CNAME) is already planned! For reference, I expect it to work like this: Current URL: https://dashboard.tinytalk.ai/bots/31af5d3b-61cc-4105-a3ed-5267a8120b86/chat Expected Custom Domain URL: https://cname.mydomainname.etc/bots/31af5d3b-61cc-4105-a3ed-5267a8120b86/chat This should apply to both iframe and SDK implementations: <iframe src=" https://cname.mydomainname.etc/bots/31af5d3b-61cc-4105-a3ed-5267a8120b86/chat " width="100%" height="660" frameborder="0" ></iframe> <script src=" https://cname.mydomainname.etc/latest/tiny-talk-sdk.min.umd.js " data-tiny-bot-id="31af5d3b-61cc-4105-a3ed-5267a8120b86" defer></script> While full white-label dashboard customization would be amazing in the future, these CNAME features would be a great start!
0
9
Additional Lead Fields
Email is great but it'd be better to be able to capture name, last name, phone, maybe company name, industry, company size?
6
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planned
12
Instagram Integration
0
3
Analytics
Provide analytics insights into usage of chatbots by visitors. Average time spent in chatbots, clicks to external links etc.
2
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planned
8
Display youtube, vimeo, loom (or other embeded iframe) video
Display youtube, vimeo, loom (or other embeded iframe) video for chatbot responses
0
2
Facebook Integration
0
1
Shared Resources
I would like to be able to share resources across chatbots. I have large sets of data common to multiple bots and I will use my tier 7 character limit very quickly if I have to repeat the common data resources across my chatbots.
1
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under review
1
Reactions
User reaction to bot messages, a simple thumbs up/down to measure user satisfaction and quality on individual responses.
1
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under review
1
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