As an agency owner, I'd love to see team and client management features implemented. Here's what would be incredibly helpful:
Core Features Needed:
  • Team Member Management
  • Ability to invite team members
  • Assign specific chatbots to team members
  • Set different permission levels for each team member
Client Access Management
  • Give clients access to only their specific chatbots
  • Allow clients to update their own bot content independently
  • Maintain admin control over account-level settings
Use Cases:
🏢 Agency Scenario:
  • I need to give clients access to view and edit their specific chatbots
  • Clients should be able to update their bot's content without accessing other clients' bots
  • I want to maintain overall account control while letting clients manage their bots
👥 Team Collaboration:
  • Add team members to help manage different chatbots
  • Assign specific permissions for content updates
  • Keep oversight of all bot modifications
Suggested Implementation Priority:
  • Basic team member invitation system
  • Per-bot access control
  • Client access management
  • Role-based permissions
These core team/client management features would be a fantastic start for agencies working with multiple clients.
I'm also glad to hear Custom Domain (CNAME) is already planned! For reference, I expect it to work like this:
Current URL:
Expected Custom Domain URL:
This should apply to both iframe and SDK implementations:
<iframe src="https://cname.mydomainname.etc/bots/31af5d3b-61cc-4105-a3ed-5267a8120b86/chat" width="100%" height="660" frameborder="0" ></iframe>
data-tiny-bot-id="31af5d3b-61cc-4105-a3ed-5267a8120b86" defer></script>
While full white-label dashboard customization would be amazing in the future, these CNAME features would be a great start!