From my end-user point of view, it would be great if the embedded chatbot widget remembered the chat history as a user moved between pages on my site. Here's what it currently does:

1) The user asks a question

2) Bot answers

3) The user moves to another page and opens up the bot

4) The user opens the chatbot widget again; the widget is in the original state (not remembering the user's chat history)

It would be great if it did this:

1) The user asks a question

2) Bot answers

3) The user moves to another page and opens up the bot

4) The user opens the chatbot widget again, and the widget remembers the user's chat history so they can continue the chat or ask a new question