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Bot (15)
Knowledge Base (8)
Chat Inteface (4)
AI Capabilities (10)
Integration (13)
Teams (1)
Remember chat between pages (when Widget is embedded)
From my end-user point of view, it would be great if the embedded chatbot widget remembered the chat history as a user moved between pages on my site. Here's what it currently does: 1) The user asks a question 2) Bot answers 3) The user moves to another page and opens up the bot 4) The user opens the chatbot widget again; the widget is in the original state (not remembering the user's chat history) It would be great if it did this: 1) The user asks a question 2) Bot answers 3) The user moves to another page and opens up the bot 4) The user opens the chatbot widget again, and the widget remembers the user's chat history so they can continue the chat or ask a new question
3
·
complete
6
Additional Lead Fields
Email is great but it'd be better to be able to capture name, last name, phone, maybe company name, industry, company size?
10
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complete
15
Escalate to Human
Allow visitors of the chatbots to escalate to human support and allow admins to take over to provide further assistance while peeking into conversations.
7
·
complete
7
Link to References/Sources
Allow visitors to see from which sources the answer was articulated from and provide links to references, be it a URL or document. Though, the documents are by default private, perhaps we could allow public documents and only public sources would be quoted.
4
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complete
1
Limiting Users From Using My Chatbot
There must a feature to limit the users of TinyTalks chatbot. For example, I want to create an app and want to give limited access to my users untill and unless they pay me via Stripe or LemonSqueezy.
6
·
complete
5
Markdown Support
Add Markdown support
5
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complete
1
Suggested Messages
User would like to be able to create a list of suggested messages as label/value pair to be used as pre-written suggestions in the chat window.
3
·
complete
1
Welcome Message
The user desires to incorporate multiple welcome messages, ideally more than one, for the bot to utilize when initiating a new conversation. If multiple messages are set up, the bot can randomly select and display a message to the user.
3
·
complete
1
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